Terms and Conditions

Introduction

These Terms and Conditions govern your use of the services provided by Richmond Hill. By accessing our website, making a reservation, or staying at our property, you agree to comply with these terms and conditions.

Eligibility

Guests must be at least 18 years old to make a reservation. Children and guests below 18 years of age must be accompanied by a parent or legal guardian during their stay.

Reservations

All room bookings are subject to availability and confirmation. Guests are requested to provide accurate information while making a reservation. Check-in and check-out timings must be followed as communicated during the booking process.

Cancellations & Refunds

Cancellation and refund policies may vary depending on the booking type, room category, and season. Guests are advised to review cancellation policies carefully before confirming their reservation. Late cancellations or no-shows may be subject to applicable charges.

Guest Conduct

Guests are expected to maintain respectful behavior and follow property guidelines during their stay. Any misconduct, illegal activity, disturbance, or damage to hotel property may result in immediate termination of stay without refund.

Liability

Richmond Hill shall not be held responsible for loss, theft, or damage to personal belongings. Guests are advised to keep valuables secure at all times during their stay.

Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after updates indicates acceptance of the revised terms.